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Registration Guidelines 2012

Early Bird Registration

There will be early bird registration for volunteers in good standing from 2010 and 2011 — meaning those
who successfully completed their commitment in those years. Early bird registration will begin by private
invite only
at noon on June 20, 2012. Invites will be sent out by 5:00 pm, Tuesday, June 19, 2012.

Registration Date

Our new registration process is fully web-based and will begin at noon, on Monday, June 25, 2012.
On that day, you can visit the “Register Now” tab on the “Volunteer” tab of our website.

Minimum Age

You must be 14 years of age or older before completing your first volunteer shift.
Some activities have an “18 or older” age limit. See job descriptions for details. There are no exceptions.

Activity Selection

You can only select one activity. All shifts must be in that one activity — for example you cannot be
in the Info Booth for some shifts, and in Volunteer Kitchen for others even if the shift times do not
conflict. Being in various beer tent locations is acceptable though as they are all the same activity.

Shift Selection

Within the activity you select, you can choose pre-set shifts that best match your personal schedule.

Shift Minimum

All activities require a minimum of three shifts. The volunteer commitment is not based
on a minimum set of hours rather it is based on a minimum number of shifts.

Shift Length

Shifts are approximately four hours each but vary depending on activity requirements.

Activity Acceptance

Although most of you will be accepted to the activity selected, selecting something does not automatically
accept you to that activity. A crew leader will assess suitability and contact you within two weeks
after registration has been received.

Free Concert Perk

Volunteers are able to see concerts free of charge as long as they are fulfilling their current commitment as
planned and maintain at least three shifts on their schedule. Volunteers who do not show up for their scheduled
shifts, do not notify their crew leader, and do not reschedule their missed shift will lose the “free concert perk.”

Accessibility Training

The Accessibility Standard for Customer Service is a provincially driven guideline that states that
all volunteers must complete accessibility/customer service training before volunteering with our organization.
A link to training is available anytime on-line here. Please ensure you have completed this training before
you begin your first shift.